Infrastructure
 
Thoran's state-of-the-art contact centres support the effective delivery of services. The infrastructure backbone is built on high-speed, redundant, reliable voice and data networks that ride on best-in-class technologies. Thoran Customer's highly skilled technology support teams ensure that the infrastructure is available round the clock. These centres can support diverse operations and can be scaled up quickly to meet customer's increasing business needs. Thoran Customer leverages strong relationships with leading technology vendors to access and acquire the latest technologies.
Thoran is a state-of-the-art facility located in Hyderabad, India. The facility is equipped with the best of hardware, software and communication equipment.
Networking and Communication
All the desktop machines are highly configured to handle high quality graphics and 3D Animations.
All the computers are connected with a 100MBps LAN.
High speed internet leased line expandable up to 2MBPS.
VOIP connectivity to handle customers query online.
Enterprise networking solutions installed.

 

Power and Backup Facilities
Online UPS to support to all Desktops for 60 Minutes at full load.
Power back up source.
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